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NVIDIA B300s are coming to Hyperstack — On-Demand in August, reserved private clusters in Q4

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Our Bug Bounty Program

Hyperstack offers a Bug Bounty Program to recognise and reward security researchers who help us keep our platform safe. If you identify a vulnerability and report it responsibly, we’ll work with you to validate the issue, fix it and ensure you’re rewarded for your contribution. 

What you get

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Recognition for helping secure our infrastructure 

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Rewards for valid and impactful vulnerability reports 

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Collaboration with our security team for responsible disclosure

Out of
bounty scope 

Not every report qualifies for a reward. Similar to industry best practices, we maintain a clear “out of scope” list. 

To view the full program details, scope and rewards, visit our Hyperstack Bug Bounty Program page

Security That Works for You

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SOC 2 Type 2 achieved via NexGen Cloud, our parent company 

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End-to-end encryption in transit and at rest

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Availability of data centre regions in the EU, Canada, and US

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No hidden
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Security Compliance:
SOC 2 Type 2

SOC 2 (System and Organisation Controls 2) is a globally recognised standard developed by the AICPA. It assesses how service providers manage data based on five trust principles:

Security

Security

Availability

Availability

processing-integrity

Processing Integrity 

confidentiality

Confidentiality 

privacy

Privacy  

NexGen has achieved SOC 2 Type 2, an independent attestation of our security controls. Type 2 means our controls were tested and verified as operating effectively over time, not just at a single point in time. It reflects our commitment to protecting customer data and meeting the security standards enterprise customers expect.

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SOC 2 Type I

certified

Certified

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SOC 2 Type II

certified

Attested

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ISO 20071

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In progress

We
Protect Your Data

We never access, use, share your data without authorisation or use your data to train internal models. With NexGen Cloud and Hyperstack, you remain in control:

  • Data Retention and Deletion
    Define how long your data is stored and delete it at will.
  • Data Encryption Details
    Data is encrypted at rest and in transit using industry best practices.
  • Regional Data Residency Options
    Choose where your data resides across the UK, EU and other supported regions.
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Coming Next

Our upcoming certifications include:

HIPAA

A US healthcare standard for protecting sensitive patient data, ensuring we apply strict safeguards to keep health information private and secure across our systems.

ISO 27001

A globally recognised standard for information security management, ensuring we follow strict controls to protect sensitive data across our systems.

Let’s Talk

Have questions about compliance, risk management or securing your AI infrastructure? Our team is ready to help. Get in touch to learn how Hyperstack delivers enterprise-grade security, end-to-end.

Frequently Asked Questions

Our product support and development go hand in hand to deliver you the best solutions available.

What is SOC 2 compliance?

SOC 2 compliance confirms that a service provider has established and follows strict information security policies and procedures, based on five Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality and Privacy.

What exactly does the “Security” criterion focus on in SOC 2?

The Security criterion assesses whether the organisation has implemented controls to protect against unauthorised access, both physical and logical. It covers firewalls, intrusion detection, multi-factor authentication, access management and system monitoring.

What is the difference between SOC 2 Type 1 and Type 2?

Type 1 evaluates the design of security controls at a specific point in time. Type 2 assesses both the design and operational effectiveness of those controls over an extended period, typically 3 to 12 months. NexGen Cloud has achieved SOC 2 Type 2 attestation, demonstrating that our security controls have been independently tested and verified over time.

Who needs SOC 2 compliance?

Any company that stores or processes customer data especially SaaS providers, cloud infrastructure providers and AI platforms should pursue SOC 2 compliance to ensure security and gain customer trust.